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Issue: Verizon In-Home Agent Hanging When Computer Starting

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Victor23Stone
Copper Contributor
Copper Contributor
Posts: 22
Registered: ‎06-21-2011

Issue: Verizon In-Home Agent Hanging When Computer Starting

Message 1 of 3
(1,298 Views)

Dear Verizon,

Would you please kindly advise me by email the reason for your removal of the message below which I posted here?


Would like to advise the right persons at Verizon that the In Home Agent problem with hanging on computer startup still continues.I have the latest version of In Home Agent as of 6/19/2011, and am able to manually start the In Home Agent which works, once started.The issue occurs on computer startup.

 

Here are the error messages:

Event Type: Error

Event Source: Service Control Manager

Event ID:7000

Date: 6/19/2011 Time:4:33:00 PM

Description: The IHAMessageCenter Service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

 

Event Type: Error 

Event Source: Service Control Manager

Event ID:7009

Date: 6/19/2011 Time:4:33:00 PM

Description: Timeout (30000 milliseconds) waiting for the IHAMessageCenter service to connect.


On the Internet, others have mentioned having this same thing.

Thank you for whatever you can do to look into this.

2 REPLIES 2
alex_cardenas06
Contributor
Contributor
Posts: 2
Registered: ‎06-21-2011

Re: Issue: Verizon In-Home Agent Hanging When Computer Starting

Message 2 of 3
(1,290 Views)

In home agent is not compatible with all computers.

 

DougVZ
Admin Emeritus Admin Emeritus
Admin Emeritus
Posts: 399
Registered: ‎06-10-2010

Status changed to: Under Review

Message 3 of 3
(1,275 Views)
Sorry Victor, you should have received a message thanking you for reporting this, and letting you know that we're looking into it. Also that your message was removed from this area as this area is for suggesting new ideas for products and services. It helps us respond to and track things if they are posted in the right spot. Sorry you didn't get the message, and thanks for reporting the issue. I'm still waiting for feedback from a product manager to help you out.
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