Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Issue with Verizon stopping bundled Direct TV billing

Reply
brkearns
Contributor
Contributor
Posts: 1
Registered: ‎08-30-2010

Issue with Verizon stopping bundled Direct TV billing

Message 1 of 4
(3,934 Views)

Has anyone had an issue with Verizon stopping the bundling of Direct TV billing without notifying you? I received a notice from Direct TV that Verizon has not been paying them and that I owe $240 or I would be sent to collections. Verizon does a direct draw from my account every month and has for a while. Of course I can't get in touch with anyone from Verizon to discuss what happened. Has anyone else experienced similar circumstances?

3 REPLIES 3
sparkie
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎09-02-2010

Re: Issue with Verizon stopping bundled Direct TV billing

Message 2 of 4
(3,776 Views)

No but I suspect I may in the future. Thanks for the heads up.

You cannot be held responsible by Directv if Verizon has been taking your money for the subscribed service but not paying Directv for it.

helleniclegacy1
Contributor
Contributor
Posts: 1
Registered: ‎04-30-2013

Re: Issue with Verizon stopping bundled Direct TV billing

Message 3 of 4
(749 Views)

DON'T STAY WITH DIRECT TV - I signed up for the bundle but was specific to Verizon and Direct TV that I would try Direct TV out and decide whether to get rid of my Dish or not.  When the Direct TV installer arrived to connect me to the service, he was instructed to cut all other existing Television Satellite services to my building.  How disceptive and after I mentioned that I was deciding which service to stay with.  

 

Here are my problems with Direct TV:

 

1. Poor billing coordination with Verizon account holders.

2. Will not restore your service immediately.

3. Disceptive practices during installation.

4. Verizon does not know what Direct is doing and Direct does not know what Verizon is doing.

5. Direct TV Customer service doesn't even know that Verizon is an Agent 24 Hour support.

6. Verizon doesn't even know that Direct TV has 24 hour Agent support.

7. Verizon and Direct just want to get you as a bundled customer with no regard to your TV experience.

8. Verizon does not offer FIOS in my area - A MAJOR US CITY.

9. I HATE DIRECT TV NOW !

10. I HATE VERIZON BUT IT IS THE MONOPOLY THAT I HAVE TO DEAL WITH - NOT FOR LONG...ANY IDEAS?

 

SHOPPING FOR ANOTHER SATELLITE SERVICE; Comming back to Dish - no FIOS available in my area of the City.

SOON will be also shopping for another Telephone Service as well.

 

rlst
Contributor
Contributor
Posts: 3
Registered: ‎04-30-2013

Re: Issue with Verizon stopping bundled Direct TV billing

Message 4 of 4
(735 Views)

I have the same problem,

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.