Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Media Manager for Mac will not open

Reply
Storm563
Contributor
Contributor
Posts: 2
Registered: ‎12-10-2011

Media Manager for Mac will not open

Message 1 of 3
(670 Views)

Running an iMac on OS X 10.7.2

 

Every time I try to start media manager I get the following error:

 

The application “Verizon Media Manager” unexpectedly quit while trying to restore its windows.  Do you want to try to restore its windows again?

 

Eventually a page comes up with a lot of techical detail info and says it iwll be sent to Apple.

 

Anyone run into this before and know what the issue may be?

 

thanks,

2 REPLIES 2
Karl_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 83
Registered: ‎12-30-2010

Re: Media Manager for Mac will not open

Message 2 of 3
(650 Views)

When you get the error asking if you want to restore the windows, are you getting an option to either say "yes" or "no"?  If you do, which option are you clicking on?  Let us know when you're able.  Thanks!


Karl
Verizon Support


Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Storm563
Contributor
Contributor
Posts: 2
Registered: ‎12-10-2011

Re: Media Manager for Mac will not open

Message 3 of 3
(601 Views)

I do get a meesage like that, and I have tried both options.  If I say no, the page with the information I mentioned be fore comes up, it I say Yes to the try again, the same thing hapens.

 

On the page with all of the techncial info, it says the Apple is being notified.  Idd not have the problem before I upgraded to  OSX 10.7.2

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title