Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Missing $100 giftcard for switching to Verizon Fios

Posts: 3
Registered: ‎02-04-2019

Missing $100 giftcard for switching to Verizon Fios

Message 1 of 2

I switched over to Verizon Fios on November 3, 2018, I was told within 30 days I would receive a email to redeem my $100 giftcard and google nest item. I received the item and I was able to redeem the google nest item. However, when it came time to redeem the $100 the link didn't work. I spent over 35 minutes on the verizon chat, with no luck. I then called the verizon phone number, no luck (I was able to learn about nomorobo and how to set up my voicemail which is pretty cool!!!), I was then given the number for the "promotions" department and it turns out to be a Verizon rebate number. 


Not VERY happy with Verizon's customer service and Fios services right now. 


Please help me get the $100! 

Moderator Moderator
Posts: 10,918
Registered: ‎03-18-2013

Re: Missing $100 giftcard for switching to Verizon Fios

Message 2 of 2

Hi MsSood,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title