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Missing Amazon Echo redemption link

Missing Amazon Echo redemption link

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Contributor originalfridge
Contributor
Posts: 1
Registered: ‎01-03-2019
Message 1 of 2
(135 Views)

I have been trying to redeem my Amazon Echo for 2 weeks to no avail. Multiple calls to Verizon support, chat support, and a promise for them to contact me days ago that hasn't materialized. I am eligible to redeem my echo but unable to do so because there is no link.

1 REPLY 1
Moderator Moderator
Moderator
Posts: 1,652
Registered: ‎07-06-2016
Message 2 of 2
(129 Views)
Hi originalfridge,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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