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Missing Link to Redeem Amazon Echo and Primw

Missing Link to Redeem Amazon Echo and Primw

Contributor bigehugedome
Posts: 1
Registered: ‎12-31-2018
Message 1 of 2

I Recieved an email stating "It's time to redeem your Holiday Bonus from Verizon" but when I log into My Fios I do not see any option to redeem the rewards.  I tried chatting who told me to call My Rewards, who told me to call Promotions, but I cannot get through, I just contine to remain on hold

Moderator Moderator
Posts: 8,731
Registered: ‎03-18-2013
Message 2 of 2

Hi bigehugedome,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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