×

Switch Account

Moving but previous house mates won't surrender equipment

Moving but previous house mates won't surrender equipment

Reply
Highlighted
Contributor CryptiikCystem
Contributor
Posts: 1
Registered: ‎01-18-2018
Message 1 of 3
(267 Views)

We are currently in the midst of moving, but we've ran into a snag! Our previous house mates will not allow us to remove our fios equipment even tho it's in my name. I do not want to pay for them to use our services and us not have any, so what do I do?

2 REPLIES 2
Gold Contributor VII
Gold Contributor VII
Posts: 4,743
Registered: ‎10-18-2016
Message 2 of 3
(257 Views)

@CryptiikCystem wrote:

We are currently in the midst of moving, but we've ran into a snag! Our previous house mates will not allow us to remove our fios equipment even tho it's in my name. I do not want to pay for them to use our services and us not have any, so what do I do?


It’s amazing how friends one day are enemies the next.

if the service is in YOUR NAME call the police. Have them come to the residence and allow you to remove the equipment from Fios that you are responsible for.

have a up to date invoice in your possession to show it’s in your care.

Good Luck 

 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,649
Registered: ‎11-04-2008
Message 3 of 3
(251 Views)

Call Verizon and have them cancel service.

That should convince them to give up the hardware.

Go out to ONT and disconnect cable and ethernet (if applicable)

Wait until they leave the house and grab it.

I assume they know you are going to quit paying as soon as you move and that the boxes will be useless at that point?

And as stated before, if all else fails, call police and say they stole it.

 


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.