Phone/internet/DirectTV are in my name. I am moving out and my roommate would like to have new service in her name. She works a lot from home/is on call and can't be with out internet for any extended period of time. I thought I could schedule termination of my service on one day and she could schedule her new service to start on say the next day. When I called customer service to verify we could do this I was told she would not even be able to put an order in for services until mine were already terminated and it would take at least 5 days from her order date to begin her services. This does not sound right to me. Anyone know if this is true or not?
Hello, your roommate should be able to have service installed on same day. I would be happy to assist you with this issue. -VZ_Judy
Please advise you still need assistance with this issue. I would be happy to assist you.
Vz_Judy
Verizon Support
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