My Fios App frozen after update

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Registered: ‎12-09-2014

Re: My Fios App stopped working

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We apologize for this inconvenience. The Verizon Team aware and is currently working on this issue. 

 

Thank you for bringing this to our attention. 

 

 



Nilsa
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Registered: ‎04-23-2020

App Crashes After Update

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The My Verizon app keeps crashing after the recent update. iPhone 10 user. It’s been like this for a week. What’s up VZ?

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Registered: ‎04-23-2020

Re: My Fios App stopped working

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Hurry up it’s been a while I can’t believe this has gone on so long I e been installing uninstalling for months...  used to love Fios, no more.

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Registered: ‎04-24-2020

Re: My Fios App stopped working

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Any updates on this issue please? Not able to load Fios app still and it’s been more than a week now. Thanks 

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Registered: ‎04-02-2020

Re: My Fios App stopped working

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Hurry up!!!! I can’t Redeem my REWARD 🤦‍♂️ 

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Re: My Fios App stopped working

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Hurry UP!!!! I can’t redeem my REWARD and we all know we could use it SMH

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Registered: ‎04-25-2020

Re: My Fios App frozen after update

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Can’t access anything on the My Fios app - once I login screen just freezes.  Deleted app and re-installed and the same thing happened.  Absolutely nothing is accessible - complete screen freeze.  It’s become useless and I have to login to my account through Google to access anything at all.

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Re: My Fios App stopped working

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Please help us fix this issue VZ. 

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Registered: ‎04-29-2020

Re: My Fios App stopped working

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This app hasn’t worked for a couple weeks.  What’s the update , VZ ? 

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Registered: ‎12-27-2019

Re: My Fios App frozen after update

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I am having the same issue after upgrading to 13.4.1. I originally thought might just be my phone since im still on an original iPhone 7. But now that I've upgraded when I try to open the app it just freezes and heats my phone up immediately and then eventually crashes. I've already tried a soft reset, uninstall reinstall and nothing worked. sounds like an issue with the app on Verizons end getting it to be compatible with 13.4.1 which is it obviously not right now

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