Switch Account

My Fios app missing services

Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎04-23-2016

My Fios app missing services

Message 1 of 1

My Fios app on my iPad shows phone and TV, but not internet under my services, under support, and on the main page.  I wanted to use it to manage my router.  Chatted twice with support, they finally told me that I can't manage my router from there, only from the IP address on my PC.  The screenshot of the app on the app store clearly shows router management.  I uninstalled and reinstalled the app twice with no luck.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.