As of this afternoon I am unable to access my MSN hotmail account and get e mail messages and I cannot use my contacts set up under MSN. I have had a link to MSN from Verizon for several years; but suddenly this PM, I have been unable to get into the MSN system. Does anyone know what may have caused this? I have been on the telehpne for over 2 hours with both Verizon and MSN staffers and neither group were helpful. Each pointing a finger at the other.