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My verizon iPhone was unlocked, but it still says invalid sim?

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teddypicker52
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Posts: 1
Registered: ‎07-25-2013

My verizon iPhone was unlocked, but it still says invalid sim?

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Hi all,

 

I'm studying abroad in Sydney Australia currently, and brought an iPhone 4S from the US with me to use as my phone. My carrier was verizon and I was told in order to unlock a verizon iPhone you have to call a number. So I emailed my dad and had him call verizon to do that, in which they said the phone was now unlocked. Okay great, so I pop in my sim card and it says invalid sim. I've had that issue for about 4 days, and then someone told me I need to factory reset my iPhone in order to complete the unlock process. I did that through iTunes and still nothing. Am I doing something wrong? What am I missing?

 

Thanks guys!

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ElizabethS
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Posts: 6,227
Registered: ‎04-29-2009

Re: My verizon iPhone was unlocked, but it still says invalid sim?

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These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless Community at http://community.verizonwireless.com/

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ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: My verizon iPhone was unlocked, but it still says invalid sim?

Message 2 of 2
(3,438 Views)

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless Community at http://community.verizonwireless.com/

View solution in original post

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