03-09-2009 01:33 PM - edited 03-09-2009 01:36 PM
That's nothing, when I signed up in the first 3 weeks or so I was on the phone 30 plus hours, and more in the following weeks for billing issues.. Phone support is really really really bad, that's why I started to come on here. As far as the CEO goes, you will never be able to reach him directly on the phone. But I think his email address is floating around on the forums here.
Maybe if you tell us what your issues are we can help you or I can get it off to a verizon tech thats on the forums here who can get you fixed up. In fact I just sent a message to him.
03-09-2009 04:37 PM - edited 03-09-2009 04:39 PM
I understand you've been on the phone for 8 hours but what's the problem????
I see on the Technical side of things you were transferred to billing...What happened from there?