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Need the number of the CEO. I think over 8 hrs on the phone & refuse to spend anymore time
SopinV
Newbie
‎03-09-2009 01:24 PM

&I have been on hold 2 hrs today. Pls give me his name & number

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Re: Need the number of the CEO. I think over 8 hrs on the phone & refuse to spend anymore time
TimSykes
Specialist - Level 2
‎03-09-2009 01:33 PM

That's nothing, when I signed up in the first 3 weeks or so I was on the phone 30 plus hours, and more in the following weeks for billing issues.. Phone support is really really really bad, that's why I started to come on here. As far as the CEO goes, you will never be able to reach him directly on the phone. But I think his email address is floating around on the forums here. 

Maybe if you tell us what your issues are we can help you or I can get it off to a verizon tech thats on the forums here who can get you fixed up.  In fact I just sent a message to him.

Message Edited by TimSykes on 03-09-2009 04:36 PM
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Re: Need the number of the CEO. I think over 8 hrs on the phone & refuse to spend anymore time
Techman28
Master - Level 1
‎03-09-2009 04:37 PM

I understand you've been on the phone for 8 hours but what's the problem????

I see on the Technical side of things you were transferred to billing...What happened from there?

Message Edited by Techman28 on 03-09-2009 06:39 PM
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