Hello,
I've been trying to get my $100 amazon gift card since April! Everytime I call or IM with a customer service person I'm told that it's either been mailed out (which I never got in the mail and have been checking religiously for months) or that a gift card code has been sent to my email and to wait 24 hours and to check spam folder (the email never comes) IS THIS A SCAM? I'm getting very frustrated. Do you give people the run about so they forget you owe them the promotional item that was promised when a contract was signed?
Hi cc524
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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