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North Shore Outage

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Contributor
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Posts: 1
Registered: ‎08-28-2012

North Shore Outage

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Any news from Verizon yet on the outage affecting the Andover/Lawrence area?  I have NO verizon functions at home.  No phone, no internet, no TV.   I read on the Wilmington paper website all phone service should have been restored already - not so in North Andover.   I still have no phone service, not even a dial tone.  Can someone from Verizon please comment on when these services will be restored?   And then how they are going to credit my bill for the now 2+ days of service not rendered?   Thanks

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Registered: ‎09-10-2008

Re: North Shore Outage

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Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:
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Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎08-28-2012

Re: North Shore Outage

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I live in North Andover and have been out. Verizon told me there were NO outages as of 9pm last night. I'll know more when I get home shortly. 

Amazing that they say there's no outage when my home in NA is out as well as my office phone lines in NA.

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