Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

ONE BILL

Reply
Debn627
Contributor
Contributor
Posts: 2
Registered: ‎10-10-2012

ONE BILL

Message 1 of 2
(1,268 Views)

Does ano one have any suggestions?   In May I upgraded my service and added a couple of pay channels.  I was told thwart I could combine the Fios bill and cell phone bill into the "one bill " plan which would save me some money.  I was told it would take 1-2 billing cycles to start up.  Well it's October and still nothing. Have made calls to Verizon and even managed to speak with humans. However they don't seem to communicate very well with each other. Neither the cellphone division or Fios can explain to me why the "order " is still holding.  It seems a computer is keeping every one at bay.  Next step start cancelling channels. Totally frustrated. I guess if it's not their problem no bigger deal.?

1 REPLY 1
TonyaD_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Status changed to: In Progress

Message 2 of 2
(1,138 Views)

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title