On Line Chat with Verizon representa
tive (Cindy) Positive Experience
12-31-2008 09:28 AM
I want to say thank you for having the Chat option for managing our account. Cindy (chat session id 12310862332.)
Cindy was wonderful. Not only was she patient with my lack of knowledge of my account but she took the time to explain all of my options and didn't try to sway me into something that I didn't want. Kudos to you Cindy. May you have a very Happy New Year and may I always get you when I need online help!!!!
The Eaton Family.