Has anyone tried to get through all of the different user name and passwords requested only to get into a loop trying to get make an online payment? I'm not a stupid person, but for three nights I have spent more than 45 minutes each not getting to the One Bill page, let alone trying to see my bill. I hope someone from Verizon has read this, this is positively the worst example of web design for ease of payment. I had to resort to paying on the phone, which adds $3.00 to my bill. This is the worst customer service I have ever experienced.
Hi screwedup -- I sent you a private message to get more information about the One Bill problem you're having. Please get back to me when you're able. Thanks!
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