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Hello Johnle6194
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
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I am also unable to pay my bill online. I've been receiving an error for the past two weeks when I try to pay my bill. I called Verizon support and was told a ticket was being opened to troubleshoot my account but I haven't received feedback or a ticket number to follow up on. I'm a few days past due on the bill because of this error and the person I spoke to on the phone said that they would waive any overcharges because of this. Please help!
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Hello Anees
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
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We are having the same problem and have been tryiing for days to get on. Our bills are unavailable to view and we can't pay our bill.
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Hi sdibastiani,
Sorry you are having difficulty paying your bill. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
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I'm also having the issue where the billing section of the website is unavailable. I couldn't log in to the forums with my verizon login so I created this one. My verizon login is {edited for privacy}
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Hello nhorvath
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
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Do you know when we should expect an email/message?
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Generally within 48 hours.
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I too am having this problem and my payment due date is coming. Please have an agent contact me.