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Overcharged 5 months in a row

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Overcharged5
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Contributor
Posts: 2
Registered: ‎08-01-2013

Overcharged 5 months in a row

Message 1 of 4
(703 Views)

Verizon has broken multiple promises to fix the charge on my bill. This is looking more and more like an intentional business practice. Has anyone discovered an effective method to motivate Verizon to take action to live up to its commitments? I've already spent far too much valuable time on the phone, and email exchanges have only resulted in the temporary fix of a refund for each mistake.

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choiluke
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Contributor
Posts: 3
Registered: ‎08-01-2013

Re: Overcharged 5 months in a row

Message 2 of 4
(699 Views)

they do sameting to me

 

i ve got 2years agreement but they overchared again again

 

report to BBB.org.

Overcharged5
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Contributor
Posts: 2
Registered: ‎08-01-2013

Re: Overcharged 5 months in a row

Message 3 of 4
(639 Views)

Thanks for the response.  I understand that reporting to BBB.org can help consumers make more infomed decisions. Did your reporting prompt Verizon to solve your problem?

choiluke
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Posts: 3
Registered: ‎08-01-2013

Re: Overcharged 5 months in a row

Message 4 of 4
(597 Views)

in progress !!

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