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Overhead verizon lines

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TT2
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Contributor
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Registered: ‎03-19-2018

Overhead verizon lines

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I am moving my house and will need to have the overhead phone lines moved out of the way to move the house.  Who at Verizon do I contact to find the cost to move the lines?

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jonjones
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Posts: 5,248
Registered: ‎10-18-2016

Re: Overhead verizon lines

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@TT2wrote:

I am moving my house and will need to have the overhead phone lines moved out of the way to move the house.  Who at Verizon do I contact to find the cost to move the lines?


1-800-VERIZON however there should be no cost to you since it is a pole that needs to be moved due to construction. It’s verizons cost of doing business. Check with your state public service or utilities commission if in doubt. Also make sure it is a Verizon pole.

 

CRobGauth
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Posts: 7,963
Registered: ‎11-04-2008

Re: Overhead verizon lines

Message 3 of 8
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@jonjones wrote:

@TT2wrote:

I am moving my house and will need to have the overhead phone lines moved out of the way to move the house.  Who at Verizon do I contact to find the cost to move the lines?


1-800-VERIZON however there should be no cost to you since it is a pole that needs to be moved due to construction. It’s verizons cost of doing business. Check with your state public service or utilities commission if in doubt. Also make sure it is a Verizon pole.

 


Be careful about stating what verizon should and shouldn't charge for.

Verizon gets to charge for whatever their TOCs allow for.

So unless you can point to a specific clause that says verizon will move poles and lines for free, then it is just your opinion.

 


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
jonjones
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Posts: 5,248
Registered: ‎10-18-2016

Re: Overhead verizon lines

Message 4 of 8
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@CRobGauthwrote:

@jonjoneswrote:

@TT2wrote:

I am moving my house and will need to have the overhead phone lines moved out of the way to move the house.  Who at Verizon do I contact to find the cost to move the lines?


1-800-VERIZON however there should be no cost to you since it is a pole that needs to be moved due to construction. It’s verizons cost of doing business. Check with your state public service or utilities commission if in doubt. Also make sure it is a Verizon pole.

 


Be careful about stating what verizon should and shouldn't charge for.

Verizon gets to charge for whatever their TOCs allow for.

So unless you can point to a specific clause that says verizon will move poles and lines for free, then it is just your opinion.

 


If we are paying a “NYS Municipal Construction Surcharge “ you can bet your bottom dollar on it will or better be absolutely free. Verizon collecting billions of bogus money from NY residents does not cost a billion dollars to move a pole.

And I already gave you a link to that provision previously.

TT2
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Registered: ‎03-19-2018

Re: Overhead verizon lines

Message 5 of 8
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I did finally contact someone regarding moving the lines. ( it was not an easy task) They will send a team out to give an estimate on the cost.  It is not free.

 

jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,248
Registered: ‎10-18-2016

Re: Overhead verizon lines

Message 6 of 8
(1,070 Views)

@TT2wrote:

I did finally contact someone regarding moving the lines. ( it was not an easy task) They will send a team out to give an estimate on the cost.  It is not free.

 


Like I was saying “why would they charge a bogus surcharge to remove or move poles and get a gazillion dollars” and then charge a customer. If you are in NY I would recommend you tell them about that surcharge. 

 

If not in NY I hope your state has a consumer protection board.

 

CRobGauth
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Posts: 7,963
Registered: ‎11-04-2008

Re: Overhead verizon lines

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Because their filing explicitly stated that the charge was being levied to offset costs of moving poles due to municipal road construction.

This has nothing to do with road construction.

You may not like it, but they, like most other companies, always want someone to pay for unexpected costs. Municipalities won't pay pay when doing road construction.

Customers are requesting a move on their choice.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,248
Registered: ‎10-18-2016

Re: Overhead verizon lines

Message 8 of 8
(1,036 Views)

@CRobGauthwrote:

Because their filing explicitly stated that the charge was being levied to offset costs of moving poles due to municipal road construction.

This has nothing to do with road construction.

You may not like it, but they, like most other companies, always want someone to pay for unexpected costs. Municipalities won't pay pay when doing road construction.

Customers are requesting a move on their choice.


Yes it has nothing to do with road construction. I can agree on that. But don’t ever think Verizon collecting a billion dollars or more for this purpose because they are not regulated fir fiber is doing the right thing.

as the PSC stated when Verizon first asked for that surcharge. It is a cost of doing business. So let’s rip off customers for a gazillion dollars to move poles and then don’t do it. Stand back and think about it.

a billion dollars plus collected to offset what. A couple hundred telephone poles. You cannot be that blind. It’s a shame fee placed on the consumers. Now sit back and tell me what is the number to call after getting all those billions to get a pole moved? Can’t find it can you. It’s things like this that really irks me. It should also irk you.

when is enough going to be enough? 

 

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