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Paid my bill on time...6 days later, Verizon.com shows overdue

Paid my bill on time...6 days later, Verizon.com shows overdue

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Contributor Neese812
Contributor
Posts: 1
Registered: ‎02-05-2015
Message 1 of 2
(191 Views)

I paid my bill on 1/30 in full, and as of today, Verizon.com says it is overdue.  I have a confirmation number as well as bank statements to show it is paid.  How do I get Verizon to acknowledge my payment and clear this up before they start tacking unwarranted overdue fees onto my bill for no reason?

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Moderator Moderator
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Posts: 9,031
Registered: ‎03-18-2013
Message 2 of 2
(176 Views)

Hi Neese812,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit Contact Us, or our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.  For billing questions, please contact Verizon during normal business hours.

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