Customers With Disabilities
quick menu

Paying My Bill Online

Paying My Bill Online

Reply
MJB
Contributor
Message 1 of 10
(9,933 Views)

When will I be able to pay my Verizon bill online?  I have had the service for months but when I attempt to pay online, I get the following error:

 

We are currently experiencing difficulties with this payment application. Please try again later. We apologize for this inconvenience.

 

Paying by phone is an option but of course requires em to pay an additional $3

9 REPLIES
Employee Emeritus
Employee Emeritus
Message 2 of 10
(9,855 Views)

Hi MJB...are you using the pay your bill option from the Verizon.com website or verizon.net? Send  me a private message with your user name and I can  look into it for you.

Constance
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

adrian0475
Contributor
Device: internet
Plan: verizon wirless
Location: Baytown, TX
Message 3 of 10
(9,623 Views)

I too am having the same problem. i can't pay my monthly bills online. my account name is adrian0475

thanks.

Apartment444
Contributor
Message 4 of 10
(9,065 Views)

I too cannot access the online payment.  my account name is Apartment444. Thank you for your help.

damian123
Contributor
Message 5 of 10
(5,365 Views)

Good luck with that. I had the same problem for a year and spent HOURS on the phone... Send checks by main and don't even care, at least you won't waste your time.

greyno
Contributor
Message 6 of 10
(4,742 Views)

Logging in to pay bill OK...but for the last 4-5 days getting continuous billing loading and spinning wheel....and no billing information or ability to pay online.

voyager6
Contributor
Device: DSL Westell 6100
Plan: HSI/Enhanced
Location: Parkville MD
Message 7 of 10
(4,220 Views)

I go to my local payment center and pay $1.50 xtra, i was thinking about paying on line, but

now i will stick with cash.

gasperci
Contributor
Message 8 of 10
(3,999 Views)

I'm having difficulty paying my bill.........

Usweetdelight
Contributor
Message 9 of 10
(3,909 Views)
Where is the link for paying the residential bill your web site is confusing and time consuming? Dislike trying to pay online
toothfairy0511
Contributor
Message 10 of 10
(3,434 Views)

its crap that they make you pay another $3 ! Why should we pay another $3 bucks because their techies can't hack it. this problem has been going on for over six weeks now. i've already had to mail two checks to these jokers, I would just pay by check so they have to pay another person to keep processing all of these checks.  that'll only cost you 44 cents. 

Verizon is the worst for bill payment!  the worst!

 

My Rewards+
Start earning points Enrolling in My Rewards+ is quick, free and easy

Refer A Friend
Refer friends to the Verizon Fios Family, and earn 10,000 My Rewards+ points
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps

Support

Watch Fios