Paying to much?

[briand805]

New fios customer here and our first bill just arrived with a total of 184.15 which to us seems about $30-40 more than we were expecting to pay.

heres what it is shoiwing as our plan and for some reason is now not including epix? is this right?

• • 1/10	12/9	Double Play	89.99
    		•	FiOS TV Extreme HD	64.99
    		•	FiOS Internet 25/25	45.00
    		•	24 mo. FiOS Internet Bundle Discount thru Nov 3, 2013 ($5.00 off Internet)	-5.00
    		•	12 Mo. Bundle Credit thru Nov 3, 2012 ($15.00 off Internet)	-15.00
    11/10	12/9	HBO Cinemax Showtime Starz Ent Pk	37.00
    11/10	12/9	Multi-Room DVR Package - 2 Room	27.99
    11/8		Burbs, The 10:04 pm	2.99
    Current Charges Subtotal	$157.97

• Change in Service and Partial Month

  • 11/4	11/9	12 Mo. HBO/Cinemax Credit (added) ($2.50 off TV)	-2.50
    11/4	11/9	FiOS TV Extreme HD (added)	13.00
    11/4	11/9	HBO Cinemax Showtime Starz Ent Pk (added)	7.40
    11/4	11/9	Multi-Room DVR Package - 2 Room (added)	5.60
    11/4	11/9	FiOS Internet 25/25 (added)	9.00
    11/4	11/9	24 mo. FiOS Internet Bundle Discount (added)	-1.00
    11/4	11/9	12 Mo. Bundle Credit (added)	-3.00
    11/4		Wireless Router	139.99
    11/4		FiOS Internet Installation Charge	79.99
    11/4		FiOS Internet Activation Fee	29.99
    Change in Service and Partial Month Subtotal	$278.47

• Current Activity Total

  $436.44

• Specials and Promotions

• • 11/4		Wireless Router 100% Discount ($139.99 off Internet)	-139.99
    11/4		FiOS Internet Installation Credit ($79.99 off Internet)	-79.99
    11/4		FiOS Internet Activation Fee Waiver ($29.99 off Internet)	-29.99
    11/10	12/9	12 Mo. HBO/Cinemax Credit thru Nov 3, 2012 ($12.50 off TV)	-12.50

• Specials and Promotions Total

  -$262.47

• Taxes, Fees and Other Charges
• Taxes, Governmental Surcharges and Fees

  • CA State and Local Sales Tax

    2.61

• Verizon Surcharges and Other Charges and Credits

  • Video Franchise Fee

    7.57

• Total Taxes, Fees and Other Charges

  $10.18

• View Details by Type of Service

  • TV
    		CA District Sales Tax -1	.17
    		CA County Sales Tax	.08
    		CA State Sales Tax	2.02
    		CA City Sales Tax	.34
    		Video Franchise Fee	7.57
    Total Taxes, Fees and Other Charges	$10.18

[TonyaD_VZ]

Good Morning,

 I am looking at your bill and I see that this is your first bill and your first bill is alway a little more because is is prorated from the time of install and billeda month in advance.  I will send you a PM and will make sure that you are contacted to go over your billing.

Thanks,

Tonya D.