I recently got another internet box hoping my problem with disconnections would be solved but sadly it hasn't... This is the second internet box I have gotten from Verizon and it wasn't any better. The first one kept disconnecting me from the internet and I called tech support and they couldn't help me so they just ended up sending me a new box. I thought it might be the wireless router but that didn't solve the problem either. Is there any way to get a newer better box because it seems like the generic box that Verizon sends doesn't last very long and recently I've been disconnecting from the internet anywhere from 2-3 times a day. Being a college student with all my homework online and a sister and brother also in college makes it really difficult when I can't rely on staying connected. If anyone can help with this I would be very happy.
#1 Is this on Verizon DSL OR on Verizon FIOS?
#2 What is the brand and model of this Internet box?
Start a new topic or ask questions in the open forum.
