06-04-2013 10:39 AM - edited 06-04-2013 10:40 AM
Hello. I believe that our promotions expire this month and was hoping someone could get back to me to keep things rolling at the same price. Also I made a payment arrangement last week and I am still be told on my sign in page to make a payment arrangement or pay in full.
Thanks for the help!
06-05-2013 02:08 PM
Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
06-17-2013 06:56 PM
We have closed out your private support case and thank you for reaching out to us. If you have any other questions and/or concerns feel free to post them here.
06-21-2013 08:49 PM