Property Damage

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Contributor
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Posts: 1
Registered: ‎10-07-2020

Property Damage

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I have property damage to our plumbing pvc pipes in the front yard. When Fios was recently added to our area they shot the cable through my pipes. Been getting no response from their customer service and long holds to be told they have to transfer again and again. I have images to show. 

 

14FCC34A-2174-4165-9987-76DEF4E9DBFD.jpeg

 

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Posts: 10,246
Registered: ‎03-18-2013

Re: Property Damage

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Hi DM1515,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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