Quality service
agitated1
Newbie

My internet service has been a problem for weeks. I've spent hours on the phone and chat to no avail. Internet keeps slowing down and dropping out. I've lost my connection at least 2 times a day. When I finally get thru it tests OK, of course because I've already reset the router. I need a new router or technician to repair the line. How do you get to talk to somebody without rehashing everything every time. Bottom Line maybe a new carrier is in order.

Agitated!

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Status changed to: Resolved
TonyaD_VZ
Contributor - Level 3

We have not received a response in reference to your issue. Please repost if you are still experiencing a problem.

Tonya D.

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