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Redeem Amazon Prime

Contributor Nats
Posts: 1
Registered: ‎07-08-2019
Message 1 of 2

Amazon Prime promotion code cannot be processed by amazon and Verizon Customer care is not of any help. Both are blaming each other and not resolving my issue. This promotion was one of my reasons for switching to Verizon. Extremely disappointed in the customer service. 

Any of you faced something similar?

Moderator Moderator
Posts: 8,721
Registered: ‎03-18-2013
Message 2 of 2

Hi Nats,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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