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Redeem Reward

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Contributor Kodak1468
Contributor
Posts: 1
Registered: ‎12-02-2019
Message 1 of 2
(155 Views)

I'm trying to redeem a reward offer sent to me by Verizon Fios

 

I follow the instructions and hit redeem and then try and hit the reward tile.  There is no reward tile to hit.  I keep getting reminder emails to hurry, and no miss out.  I been hung up on 2 after waiting for over 40 minutes.   

p,ease tell me how to redeem the reward I keep getting offered (chromebook)

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Moderator Moderator
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Posts: 1,699
Registered: ‎07-06-2016
Message 2 of 2
(146 Views)
Hi Kodak1468,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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