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Redeem offer link missing for Amazon Prime and Echo

Redeem offer link missing for Amazon Prime and Echo

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Contributor mnr
Contributor
Posts: 1
Registered: ‎01-02-2019
Message 1 of 2
(129 Views)

I have been trying for a few weeks to get the redemption code for my amazon echo. I got the e-mail mid-December saying it was time to get my echo and after clicking on the link it took me to my account home page with no redemption link. I have talked to multiple amazon agents who tried many many things to troubleshoot the problem; using different browsers, clearing the browser cache, logging into my e-mail through the web browser and not a mail program but nothing worked. I am starting to think that this is a scam.

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Moderator Moderator
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Posts: 1,619
Registered: ‎07-06-2016
Message 2 of 2
(123 Views)
Hi mnr,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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