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Removal of TV but keep internet services

Removal of TV but keep internet services

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Contributor actifzo
Contributor
Posts: 1
Registered: ‎05-24-2017
Message 1 of 7
(10,173 Views)

i can't seem to get virtual representitive to respond to my question. i no longer watch tv and hate paying for something that i don't use. verizon tells me that my contract has expired....so is it possible to cancel tv service only and keep internet?

6 REPLIES
MVP CRobGauth MVP
MVP
Posts: 7,149
Registered: ‎11-04-2008
Message 2 of 7
(10,148 Views)

Yes.

Call 1800 Verizon and get a customer service representative.

If you can't get one, say cancel service (or the like).

You should get someone then.

Or can hit support via twitter @verizonsupport.

Keep in mind that Internet will be more expensive than it is with TV.

May want to look at going to local channels only.

In some cases it can be just as cheap as Internet only.

Esepcially if you have a TV that has a qam tuner so you would not need a box.


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Contributor C_A
Contributor
Posts: 2
Registered: ‎06-13-2017
Message 3 of 7
(10,036 Views)

What's a qam tuner?

MVP CRobGauth MVP
MVP
Posts: 7,149
Registered: ‎11-04-2008
Message 4 of 7
(10,031 Views)

Qam is how TV channels are carried on cable.

most newer TVs over the past few years support it.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor SeasonedUser
Contributor
Posts: 1
Registered: ‎02-03-2019
Message 5 of 7
(247 Views)

Clearly you've never actually called 1-800-Verizon !!!

 

 

Gold Contributor VII
Gold Contributor VII
Posts: 4,058
Registered: ‎10-18-2016
Message 6 of 7
(245 Views)

Go here and see if they can assist.

https://www.dslreports.com/forum/vzdirect

 

However if you call the 1-800-VERIZON between 8 am till 5 pm Eastern Daylight Time simply say “cancel service” will direct you to a retention representative. Please be aware they may just be a customer rep who will try to sell you anything to keep you getting service. Keep saying over and over I WANT MY TV CANCELLED NOW, say it over and over.

 

Moderator Moderator
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Posts: 1,926
Registered: ‎03-10-2011
Message 7 of 7
(242 Views)

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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