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Renewal Gift Card

Copper Contributor Myla
Copper Contributor
Posts: 9
Registered: ‎08-04-2015
Message 1 of 2

On March 3, 2018, I renewed for another two years and was promised a Verizon gift card. After two phone calls and "talking" with an online person, this is still not resolved. I was told to call some company called Black Hawk to find out where my card is.


My account is with Verizon and the gift card is from Verizon. I'm not calling another company to resolve this, Verizon should figure this out and make it right.

Moderator Moderator
Posts: 1,695
Registered: ‎07-06-2016
Message 2 of 2
Hi Myla,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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