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Renewal of Service

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Contributor
Posts: 3
Registered: ‎09-13-2009

Renewal of Service

Message 1 of 7 (13,232 Views)

My  bundle service contract will end in December..  I would like to get it renewed early so I don't forget about it.  Where do I go to do that?  Also, my bundle includes the FIOS TV Essentials.  There are some channels I am interested in that are only offered in "Extreme Essentials".   How much more a month would my bundle service of TV/Phone/Internet be if I had these remaining non premiums?

6 REPLIES
Bronze Contributor II
Posts: 151
Registered: ‎09-11-2009

Re: Renewal of Service

Message 2 of 7 (13,169 Views)

For accurate pricing it is best if you call orders. Any info obtained in a forum may be incorrect due to variations in promotions and/or bundles. While speaking to orders they can also renew your contract.



~~ "It's not a bug. It's an undocumented feature."
Contributor
Posts: 3
Registered: ‎09-22-2009

Re: Renewal of Service

Message 3 of 7 (13,056 Views)

I need to renew my service soon. My question is does my bundle rate keep the same or will be raised up?

Bronze Contributor II
Posts: 151
Registered: ‎09-11-2009

Re: Renewal of Service

Message 4 of 7 (13,044 Views)

Hi, you really need to call orders department. It is impossible to say. There are always special promotions and pricing going on so if there is a difference it will most likely be in your favor!



~~ "It's not a bug. It's an undocumented feature."
Bronze Contributor II
Posts: 267
Registered: ‎08-15-2008
Device: Droid Razr HD
Plan: Fios 35/35
Location: Claymont DE VHO 8

Re: Renewal of Service

Message 5 of 7 (12,741 Views)

my bundle up in Nov I called today  888 881 8161  apparently got what they call the Sell Center anyway at first I asked for retention and she told me she could help if I just wanted to renew. I am in Delaware and here is what i got basically she just renewed my current bundle at a $10 increase.  Told me everything will remain the same no increase on my movie package , etc  so I am crossing my fingers and hope all goes well she also said if I had any further questions to call.  so saving the order number just in case. Don't know how its handled in other areas

ps3
Contributor
Posts: 4
Registered: ‎10-13-2009

Re: Renewal of Service

Message 6 of 7 (12,725 Views)

i DIDN'T EVEN KNOW WE HAD TO RENEW, I WILL BE 2 YEARS IN FEBRUARY AT THE SAME RATE I STARTED OUT.

CAN YOU RENEGOITATE AT A LOWER PRICE?

Bronze Contributor II
Posts: 151
Registered: ‎09-11-2009

Re: Renewal of Service

Message 7 of 7 (12,729 Views)

There are always new packages/promotions occuring.  To get the best deal on ANY contract renewal always call the orders department.  Smiley Wink



~~ "It's not a bug. It's an undocumented feature."
 

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