Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Requesting Lowest Cost

Reply
AN1951
Contributor
Contributor
Posts: 1
Registered: ‎03-10-2020

Requesting Lowest Cost

Message 1 of 1
(321 Views)

Yesterday (3/9/20) I played Verizon merry go round.  My last bill was $450.

 

I chatted with a rep for almost an hour.  She had my records pulled up.

 

We went to basic services.  She quoted $222.  Ok done!  Except my last bill was for two months which she must have noted.  But I’m a knucklehead and didn’t.

 

Later I realized what had happened.

 

I contacted FiOS and reworked the bill to replicate the old service only to find I was $50 more than when this started.

 

i had made it clear during the original call that I needed to reduce expenses.  Only to find I had a basic plan for the same price.

 

Typical Verizon shell game.  Very unhappy with the first agent.  Now looking at other Internet only providers and cutting the cable,

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title