Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Return Fios Equipment Label - Error

Posts: 1
Registered: ‎06-19-2020

Return Fios Equipment Label - Error

Message 1 of 1

Hi! It seems like few others have the same issue, but I am also trying to return equipment and trying to print a label through link provided in email, but it keeps giving this error message "We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966)."

How can I access and print the label for returning the Fios equipment? Please let me know as soon as possible. Thanks for your help!

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.