Switch Account

Reward Card Registration Link Broken

Posts: 1
Registered: ‎10-14-2019

Reward Card Registration Link Broken

Message 1 of 2

Each time I attempt to use the Visa Rewards Card registration link, the web page won't load because it always times out. Thus, I'm unable to register for the reward card. I reached out to customer service who told me to clear my cookies; this did nothing. I've reviewed other posts, and it seems the only way to get personal support is to post here. So I'm formally requesting assistance with my rewards card registration from Verizon support. 


I am very concerned that this issue is impacting so many people, has been doing so for some time, and clearly Verizon is aware. It is starting to smell like false advertising or flat out bait and switch which may need the attention of the Better Business Bureau. Let's see if or how the issue is resolved. In the meantime I'll keep the BBB complaint link nearby; I know for a fact that their link works!

Moderator Moderator
Posts: 10,018
Registered: ‎03-18-2013

Re: Reward Card Registration Link Broken

Message 2 of 2

Hi laughingelle,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.