Hello,
I signed up for service when I moved to Florida in March and was installed by the 31st. When I signed up, I elected to take the $300 promotional visa gift card. I recieved a postcard in the mail shortly after saying that my reward would start processing after 60 days and i would recieve it within 90 days. I then rrecieved an email on 6/27/15 saying that my reward was being processed and would recieve it within 30 days. I also recieved a login and pin to check the status, which regrettably says "invalid" whenever i try to log in with it. I called last week and asked if my reward would arrive within the 90 day time fram specified and was told the award was shipped and I would recieve it within 10 to 15 days. Well, I called again today and the gentleman Isaac told me that the reward had just started processing and I should expect it the 1st week of August. Well, thats a full month later than when i was told i would recieve it. He also said that the rewards website has been plagued with technical diffuculties and that is probably why I cant log in. I would just like to know whats going on with the promotion I signed up for. I've gotten 2 completely different stories each time I called and I still havent recieved the reward a signed up for according to your agreement, verizon. Has anyone found any luck in recieving there visa reward cardnor found a straight answer????
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