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Safety Hazard Damaged utility box

Safety Hazard Damaged utility box

Contributor XBrandes
Posts: 1
Registered: ‎08-23-2018
Message 1 of 2

We have a damaged utility box in our front yard that is a safety hazard specially now that school starts. Called the 1800Verizon but it assumes I have an account which I do not. There is no way to just reach the operator without account number or whatsoever. Where can I bring this issue up? We need this fixed. Thanks! 

Moderator Moderator
Posts: 9,127
Registered: ‎03-18-2013
Message 2 of 2

Hi XBrandes,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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