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Samsung Note 4 Stuck in 3g

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snakeyes37
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Contributor
Posts: 1
Registered: ‎12-27-2015

Samsung Note 4 Stuck in 3g

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My note 4 has been stuck in 3g since last night. It just switched on its own automatically. I don't think it's my area as I've been getting 4G where I live for over a year and my wife has an iPhone 4 and it's still getting 4g.

I'm wondering if Verizon is throttling my speed because I'm on a grandfathered unlimited data plan.

I've ready tried taking the battery and Sim card out and letting the phone sit for 10 minutes but that didn't do anything.

I've also tried switching the network from global to lte/cdma, but thay also didn't work.

I'm worried that if I have to get a new Sim card that I might lose my unlimited data.

Any suggestions?

Thanks
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LawrenceC
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Posts: 10,918
Registered: ‎03-18-2013

Re: Samsung Note 4 Stuck in 3g

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These forums are dedicated to Residential products and services offered by Verizon.

 

For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.

 

Thank you.

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