Customers With Disabilities
 
quick menu

Service issues

Reply
Highlighted
Contributor
Posts: 1
Registered: ‎05-16-2012

Service issues

[ Edited ]
Message 1 of 1 (164 Views)

I have nothing but issues with my verizon customer service.  I can't get a staight answer as to when my first auto-payment will cme out of my checking account.  I waited an hour to get hooked up my first day becaise service was out in my area the first day and the help desk was overwhelmed with calls.  An hour - are you kidding????  I can't find an answer via the internet because when I ask for support I get asked for my zip and then when I am asked for which service I need help - I am asked for my zip and when I answer I am asked for which service I need help.  You get the loop.  INSANE -Poor service  You stink so far.  Which of you exec's want to answer my issues?????

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios