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Someone is using my email and I get reminders of payments.

Someone is using my email and I get reminders of payments.

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Contributor EuropeMan
Contributor
Posts: 1
Registered: ‎01-13-2020
Message 1 of 2
(94 Views)

Hi,

 

I am not a current Verizon customer. I live in Europe using a gmail account.

 

However, I get emails to my Gmail address with Verizon receipts, customer agreements, etc. I did not authorize this, not did I ever validate any signup email.

I am very concerned about fraud.

 

I have tried to contact customer services over phone, but they need a user and password to help me. I was even able to give them the user of the "wrong" user of my mail but still nothing happens.

 

Please reply to this account if you (Verizon) wish to follow up. I can provide you with the account using my Gmail address, and the phone  numbers on the receipt emails.

 

Just to clarify, I do not want a Verizon customer using my Gmail email address, and it seems I am not the only one with the same problem...

 

Regards,

1 REPLY 1
Moderator Moderator
Moderator
Posts: 9,262
Registered: ‎03-18-2013
Message 2 of 2
(85 Views)

Hi EuropeMan,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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