×

Switch Account

Suddenly - SPAM!

Reply
Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎01-24-2009
Message 1 of 6
(9,666 Views)

All - I am using Outlook Express for my e-mail - with Yahoo as the e-mail provider.  Normally, I have no spam - but in the past week, it has just been outrageous.  I have to log onto yahoo mail with my verizon account on-line to check my inbox and delete anything that is spam before I open Outlook express.  This is a pain as I have a yahoo e-mail account that seems to be working fine.  Anyone else having this issue?

 

I have to say between their e-mail and their Fios TV, I'm getting pretty tired of Verizon and am thinking more and more of moving to Comcast.

 

Thanks for any suggestions you can provide.

 

Karen

5 REPLIES 5
Highlighted
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008
Message 2 of 6
(9,659 Views)

@KarenO3 wrote:

All - I am using Outlook Express for my e-mail - with Yahoo as the e-mail provider.  Normally, I have no spam - but in the past week, it has just been outrageous.  I have to log onto yahoo mail with my Verizon account on-line to check my inbox and delete anything that is spam before I open Outlook express.  This is a pain as I have a yahoo e-mail account that seems to be working fine.  Anyone else having this issue?

 

I have to say between their e-mail and their Fios TV, I'm getting pretty tired of Verizon and am thinking more and more of moving to Comcast.

 

Thanks for any suggestions you can provide.

 

Karen


Spam on your yahoo account has nothing to do with Verizon. There are many ways you can get spam, signing up for a new service of some kind, entering in a drawing, like for a car at the mall, posting your email address on a web site, someone who does not like you signing up for things. But if you have a issue with your yahoo email address, contact yahoo, not Verizon.

 

Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎01-24-2009
Message 3 of 6
(9,651 Views)

Tim - thanks for your thoughtful response; however, I disagree.  If Verizon is using Yahoo as their primary source (afterall, it is a verizon.net address) - then, in my opinion, they are responsible.  My yahoo.com address never sees any spam in the inbox, so how can it be a yahoo issue?  I realize that Verizon is using the Yahoo mail servers - which is a whole 'nother issue. 

 

I am very diligent about not signing up for things and blocking sites and running my spyware daily and removing tracking cookies.  As I said, things were fine until the past week - spam went into the spam bucket and not my inbox.  If Verizon is changing things, even their relationship with Yahoo, then I do have a right to know.

 

Again, thank you for responding.

 

Karen 

Highlighted
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008
Message 4 of 6
(9,647 Views)

Verizon and yahoo email addresses have nothing to do with each other. Verizon has its own servers. Incoming.verizon.net and outgoing.verizon.net. I am confused by how you have them working together. Is it that you have your yahoo account download your Verizon pop mail? 

 

Spam is something everyone gets, The place I work get thousands a day, only about .3% get past our spam blocked, but it does. In that last week something has changed. Mostly when something like this happens, the person, or someone else post up a email address on a public spot, like a forum. Then a spam crawler sniffs out the  email address and it then gets put on a list. Verizon, or any ISP does not put your email out there for spammers to see. I never use outlook or windows mail, or outlook express any more. For Verizon I use http://netmail.verizon.net/ and it keeps my inbox very clean, it moves the spam all to one folder, or you can tell it to auto delete it. 

Message Edited by TimSykes on 02-11-2009 01:38 PM
Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎01-24-2009
Message 5 of 6
(9,631 Views)

Tim - as previously stated - it is my verizon.net address(es) that are currently having an issue with SPAM.  I know everyone gets spam.  Sadly, it is a fact of life.  Until this week, I didn't see spam in my inbox (through Outlook Express).  As to how I got them to work together - ask Verizon.  When the software was installed (I have FIOS upgraded from DSL) - I was asked about which mail provider I wanted.  I already had a Yahoo account, so I said Yahoo.  I believe MSN was another option.

 

I just wanted to know if the filters had changed on Verizon's end.  I usually check the spam bucket on-line - only because sometimes there are legitimate e-mails that the filters think of as spam - but in the past few years since I've had this setup between Verizon and Yahoo, I've never seen the amount of spam come through like it has been.

 

I believe the incoming server address for my mail is: incoming.yahoo.verizon.net.  And, if I logout from my e-mail account on-line, I am then asked if I want to return to Verizon Yahoo!  I can't believe I'm the only person with this set up.  I just wanted to know if anyone else was seeing the filters not working as before.

 

Thanks for all your input.

 

Karen 

Message Edited by KarenO3 on 02-11-2009 01:09 PM
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎03-04-2009
Message 6 of 6
(9,400 Views)

Everything was fine then one day it wasn't. The following message appeared: 'the message you attempted to send was determined to be spam'

Please visit etc. Post 25 Secure SSL No. Server Error number:0x800CCC69

After nearly a 48 hour wait, I receive a call from a Verizon rep who preceded to tell me that "happened and they don't know quite in an upgrade something what" said but he had made numerous calls telling people "we don't know what happened and we don't know how to fix it" and "they don't know when it will be fixed" he did say "when they do get it fixed ,they won't call you". So - I cannot send out email, I can receive, but there is no way I can forward my own constructed email over to spamdetector.update@verizon.net for them to try and figure out why that is happening to my email. The rep did say that this has been happening a lot over the past couple of weeks. Good luck to us all.  If they are not going to fix it ....what recourse do we have?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.