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I did not know where else to go to express my gratitude to Verizon and its staff for the incredible customer service I receive from them everytime I call or chat online. I've been with VZ since the early 90's and never had a bad experience with the. As a matter of fact, they just get better year after year.
So, thank you for the great products and the wonderful customer service. Kudos to all.
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I must be living in some kind of alternate universe
I got the 'Bizarro' version of Verizon I guess
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You didn't call Verizon then. I was told by Customer Service to "get lost" and given the disconnect number. I have written proof of this.
Or else I didn't call Verizon, and some villains are impersonating their Customer Service people. . .
But I did contact someone who told me to go disconnect through their website.