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Tree limb on my fios wire

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laurenh77
Contributor
Contributor
Posts: 1
Registered: ‎03-15-2018

Tree limb on my fios wire

Message 1 of 2
(510 Views)

Hi,

After two weeks of crazy storms in new england, I had a large, heavy branch fall from my tree and it is literally being held up by the fios wire. We're worried about moving the limb and breaking or ruining the fios wire. I called Verizon and they said they don't help with that....so we're just supposed to leave it?? Seems crazy. Any input, should I call again and try to speak with someone else?

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ornahp
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Posts: 2,239
Registered: ‎03-10-2011

Re: Tree limb on my fios wire

Message 2 of 2
(499 Views)

This issue has been escalated to a Verizon agent.

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