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Trojan-Agent ?

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hankl
Bronze Contributor I
Bronze Contributor I
Posts: 53
Registered: ‎01-01-2011

Trojan-Agent ?

Message 1 of 4
(890 Views)

I'm getting the following while running SuperAntiSpyware -

 

Trojan.Agent/Gen-Kazy
    C:\PROGRAM FILES\VERIZON\FIOS\IHS\IHASTARTER.EXE
    C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\VZ IN-HOME AGENT.LNK

 

I've uninstalled the In HOme agent and reinstalled but still get it. Norton Internet Security thinks its fine.

Has anytione seen this?

 

Thanks

3 REPLIES 3
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,590
Registered: ‎12-15-2010

Re: Trojan-Agent ?

Message 2 of 4
(874 Views)

You may wish to see this FAQ: http://www.superantispyware.com/supportfaqdisplay.html?faq=28

 

It sounds like the Verizon software is being flagged as some Trojan when it realistically should not be. It most likely is a False Positive. Submit the file to them and from there let them figure out if it's actually malware or not.

 

Otherwise, no I have not seen this so far.

hankl
Bronze Contributor I
Bronze Contributor I
Posts: 53
Registered: ‎01-01-2011

Re: Trojan-Agent ?

Message 3 of 4
(861 Views)

Thanks. I'll let them know

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,590
Registered: ‎12-15-2010

Re: Trojan-Agent ?

Message 4 of 4
(850 Views)

You're welcome! 🙂

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