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Unable register $50 Verizon gift card

Unable register $50 Verizon gift card

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Contributor Weuan
Contributor
Posts: 1
Registered: ‎04-05-2019
Message 1 of 2
(231 Views)

Hi, I got the email that let me to redeem the gift card. But after I logged into my account, clicked register, it always stucked on "retrieving customer data" sceen. I tried different platform from Android ios to Microsoft's. All are same. The redeem was due to 05/27/2019. Please help

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Moderator Moderator
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Posts: 8,629
Registered: ‎03-18-2013
Message 2 of 2
(209 Views)

Hi Weuan,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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