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Unable to Redeem $50 Visa Prepaid Card

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TitoP
Contributor
Contributor
Posts: 1
Registered: ‎10-14-2019

Unable to Redeem $50 Visa Prepaid Card

‎10-14-2019 07:42 PM

Message 1 of 2
(332 Views)

Hello,

 

When I click on the link to redeem my $50 Visa Prepaid Card, I get an error message stating:

 

This site can't be reached

vzrewards.verizon.com took too long to respond.

 

I've tried clicking on this link using 3 different computers, but I keep getting the same error message.  Can someone help me redeem my Visa rewards card?

 

Thank you.

2 people had this question.
1 REPLY 1
GaryDM
Moderator Moderator
Moderator
Posts: 2,069
Registered: ‎07-06-2016

Re: Unable to Redeem $50 Visa Prepaid Card

‎10-14-2019 08:21 PM

Message 2 of 2
(317 Views)
Hi TitoP,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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