Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Unable to Redeem my Samsung Offer

Reply
Howdy25
Contributor
Contributor
Posts: 1
Registered: ‎09-30-2019

Unable to Redeem my Samsung Offer

Message 1 of 2
(335 Views)

Hello - I signed up for a new account and trying to redeem my offer using Reseem Now Button. However when clicking I don’t see any link in my home screen of FIOS app. Can you pls help, as per the email tomorrow is lasy day to redeem.

 

below is the mail I received;

 

Follow the instructions below to redeem.   

A.   Click on the Redeem now button below and log in using your
user ID and password.

B.   Click on the reward tile and follow the on-screen instructions
to register your reward.

1 REPLY 1
LawrenceC
Moderator Moderator
Moderator
Posts: 10,697
Registered: ‎03-18-2013

Re: Unable to Redeem my Samsung Offer

Message 2 of 2
(318 Views)

Hi Howdy25,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.